Event Rules and Policies
A deposit is required when booking. The deposit is non- refundable unless we are able to rebook your canceled date.
The full balance of the booked amount is due on the day of the event.
Guaranteed count of attending guests must be confirmed with our office 14 days prior to your event. Once we have received final counts, these counts may not be reduced, and will be the minimum number for which you will be charged; however they may be increased if needed. In addition to the guest count, all menu selections, head table counts, layouts of your event, any special requirements and other logistical information is due at least 14 days in advance.
All menu selections include the following items in addition to what is listed on each menu. Some restrictions apply.
- All china, flatware, glassware table linens and linen napkins (standard solid colors) associated with our service. This includes our stock china, flatware and glassware.
- A company manager on site
- Professional, trained wait staff and personnel
- Room set-up and take-down
- 20' x 20' Dance floor
It is a Stone Arch at Riverview Gardens policy and the policy of the State of Wisconsin Health Department that any food left over from a banquet is not allowed to be taken by the guest and remains the property of Stone Arch at Riverview Gardens. As such we do not allow food to be taken off the premise and do not provide to-go containers.
Menu pricing is subject to 20% service charge and standard sales tax.
Wisconsin administrative code (DH & SS196.07) state that no food will be allowed in the facility from outside sources with the exception of wedding cakes prepared by a licensed baker.
We reserve the right to refuse alcohol service to anyone at our discretion.
All food and beverage service will be ended no later than midnight.
All prices are guaranteed for 120 days. However, due to fluctuating market conditions prices are subject to change. Should your pricing change, we will notify you of any menu changes. We guarantee the prices will not go higher than 5% above listed pricing at the time you booked your event.